About this job position
We’re growing our team at Cyber City and are looking for motivated individuals to fill roles in Hard Collections and Customer Service. Whether you’re an experienced collections professional or just starting your customer service career, we have opportunities for you!
Key Responsabilities
As Performing Hard Collections
- Reach out to clients with outstanding balances to negotiate and secure payments.
- Use your strong communication skills to close payment arrangements and meet targets.
- Ensure accurate record-keeping of all interactions and payment agreements.
As A Customer Service Agent
- Handle incoming calls and assist customers with their inquiries, providing top-notch support.
- Ensure every interaction is positive, addressing customer concerns and resolving issues efficiently.
- Help maintain a high level of customer satisfaction by providing clear and helpful information.
Requirements
You May Need:
- Hard Collections: Minimum 3 months of experience in collections or a similar role.
- Customer Service: No experience required, just a strong vocabulary and willingness to learn.
- Excellent communication skills and the ability to manage conversations with professionalism.
Ready to kickstart or grow your career with us? Apply today by filling the contact form and you may join a team that values hard work, dedication, and customer satisfaction.
Benefits & Perks
Competitive base salary with the chance to earn weekly and monthly bonuses.
No weekend work—enjoy your time off!
A friendly and supportive work environment, plus opportunities for growth.
Apply Online
By applying online, you speed up the hiring process and it’s most recommended, so you don’t take extra time into arriving physically to our location.